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We worked closely with the client to implement custom database queries and secure API synchronization pipelines.

This project reinforced the importance of building user-centered features that offer value beyond aesthetics, especially in social networking. The app’s launch exceeded initial user growth targets, and the client received positive feedback on the app’s intuitive design and ad-free experience.

04 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
05 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
06 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency

The Challenge

One challenge was ensuring privacy controls while maintaining an easy-to-use interface. Our team developed an accessible settings menu that lets users control visibility without overwhelming them.

Designing an ad-free experience meant creating engaging content flows without traditional ads. We achieved this by focusing on rich, visual content and user-driven discovery options.

07 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency

The Solution

HIPAA Compliant Patient SaaS Portal

We built a multi-tenant SaaS application featuring secure client-side encryption. We configured strict database audit logs tracking every read and write transaction.

The system integrates Stripe payment APIs for copays, connects patient profiles with designated doctors, and automates appointment bookings based on calendar availability.

08 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency

The Result

+85% Booking Efficiency & Full Auditing Trails

The system raised booking efficiency by 85%, cutting clinic call queues. Detailed audit logs ensure full compliance with healthcare standards.

With encrypted chat and document storage, patient records remain isolated. Clinics now process scheduling, payments, and histories in a single portal.

09 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
10 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
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02 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
03 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Urban Bear Agency Logo
02 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
03 - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency

Beyond expectations

“Working with this team completely transformed how we present our product. Their attention to detail and understanding of user experience helped us increase engagement beyond expectations.”

Daniel Lewis

Founder, Lunaris Coffee Co.

Professional experience

“They delivered a sophisticated, modern brand that aligns perfectly with our values. Communication was seamless from start to finish — truly a professional experience.”

Michael Roberts

CEO, Axis Legal Group

Genuinely love

“Their design process is smart, collaborative, and strategic. They understood our vision quickly and turned it into a product our users genuinely love.”

Jason Ward

Product Manager, Brightly Studio

Beyond expectations

“Working with this team completely transformed how we present our product. Their attention to detail and understanding of user experience helped us increase engagement beyond expectations.”

Daniel Lewis

Founder, Lunaris Coffee Co.

Professional experience

“They delivered a sophisticated, modern brand that aligns perfectly with our values. Communication was seamless from start to finish — truly a professional experience.”

Michael Roberts

CEO, Axis Legal Group

Genuinely love

“Their design process is smart, collaborative, and strategic. They understood our vision quickly and turned it into a product our users genuinely love.”

Jason Ward

Product Manager, Brightly Studio

Top Left Shape - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency

Project

Next Project

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Axis Legal Website

We streamlined user flows, refreshed the visual language, and introduced accessibility-focused design components to improve usability.

  • 40%

    Faster completion

  • +25%

    Faster completion

  • 4.8

    Star rating

LET’s start
your project

Arrow Left - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Arrow Left - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Arrow Left - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Arrow Right - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Arrow Right - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Arrow Right - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Grid - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency
Graphic - Digital Solutions for Zenith Health - Patient Portal - Case Study | Urban Bear Agency IMPACTFUL CREATIVE GLOBAL SUPPORT

OFFICES

  • Headquarters

    Kanpur, Uttar Pradesh, India